Public Storage - Tujunga - 6400 Foothill Blvd

26 - 30 of 30 reviews is Showing

• June 6, 2017

  Great Place to Store your stuff

  Great place to store things. It's all in 1st floor and has easy excess to the storage bins. Docking station was very helpful. But you have to buy their lock to lock your stuff.

  - Jonathan

• September 1, 2016

  Confusion

  Dealing with website and location personnel creates confusion.

  - Donald La Marr

• February 16, 2015

  Public Storage

  The office staff was fantastic however the property could use some fixing up and they need to change insurance companies as it took over two weeks for them to refund me my money.

  - James Giraldi

• December 16, 2014

  Great employees but online reservation process not perfect

  I have had a number of spaces at this site over the years and have always been treated very well by all staff. Everyone is friendly, knowledgeable, helpful, and very competent. Two areas of relatively minor dissatisfaction: 1) When logged into my account as an existing renter and reserving another space, the confirmation screen unambiguously informed me that I was eligible for the 50% off first-month discount, and I was shown a total price. This price was not honored at the office, though, because I was an existing renter. I will also say that the half-price discounts that are offered on the website as internet-only prices displayed in purple Christmas ball ornaments, do not make it clear that the price is only for the first month. I tried checking everywhere on the website, but was unable to ascertain what the deal actually was. I suspected it was a first-month only price though, so wasn't really surprised when I called to ask -- I was just surprised that the screen confirmation was not accurate in terms of my eligibility/non-eligibility for the special. 2) The $22 admin fee for renting an additional space seems a bit excessive. I've been a good customer for more than five years, and not sure why they need $22 for 10(?) minutes of paperwork.

  - Adele

• March 19, 2014

  Storage is storage, i know its safe.

  the set up is good and secure, however last time i was there, there was a man hanging out at the gate and when we opened it up to go in, he followed us. No idea who he was or where he went, but that didn't sit well. the unit we rented had an oil slick in the back on the ground. when i asked the person what it was, she didn't know. said she thought it was oil...and that was it. didn't show us another unit or say that was an option. we had to buy a tarp to put down to assure it didn't ruin any boxes. it was a bit disappointing. if we weren't in a rush to get a unit and get my stuff in there, we probably would have looked at other places. like i said. it's storage. its a place to put your stuff. so i don't hang out there or whatever, but i know its secure. people were nice, just not very observant that we would have liked a different unit instead of an oil spill unit....

  - Tina Boucher

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