Spacelocks Storage - Topeka

11 - 13 of 13 reviews is Showing

• May 16, 2024

  First month review

  Could use a bit more rocks put down to park on. Also had to rake glass off my parking spot before parking RV. Forgot the rake due to raining, and it disappeared, so someone took it.

  Recommended Yes

  price5/5 (excellent value)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Shana Hess

  September 17, 2024

  Weﾃ｢竄ｬ邃｢re sorry about the parking situation, Shana. Weﾃ｢竄ｬ邃｢ll look into adding more rocks and keeping the area clean. Weﾃ｢竄ｬ邃｢ll also investigate to ensure the rake situation doesnﾃ｢竄ｬ邃｢t happen again. Let us know if thereﾃ｢竄ｬ邃｢s anything else we can do to make your next visit even better. See you soon!

  - Manager's Response

• February 14, 2025

  For a 5x5 should be less

  I can imagine that there is costs ,egg shortage reflects price

  Recommended No

  price1/5 (unfair price)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - 剰

  March 4, 2025

  Thank you for your feedback! We understand that pricing is important, and we strive to offer the best value while maintaining a secure, clean, and well-managed facility. Our rates are competitively set, and we’re proud to say that we will beat any price in the market! Let us know if you find a lower rate for a comparable unit—we’ll ensure the best deal. We truly appreciate you choosing us, and if there’s anything we can do to improve your experience, we’re happy to help! 😊

  - Manager's Response

• August 7, 2024

  Dirty Storage facilities

  Facility was very dirty!! Had RAT droppings, not mice droppings, but rat feces all over the facility. There had been a trail from the entrance of the facility all the way towards down the hallway, so I know for in fact the whole building had been contaminated with rat fecal matter. There also had been dead roaches and alive ones everywhere!! I actually took a few home with me which was on of my main concerns, luckily I bombed my belongings before it became an infestation in my new apartments. Donﾃ｢竄ｬ邃｢t believe the reviews this is a terrible location and very unsanitary for the price youﾃ｢竄ｬ邃｢re paying monthly. Always inspect a facility before you move your belongings in there, donﾃ｢竄ｬ邃｢t go off the google reviews they probably pay people to leave.

  Recommended No

  price5/5 (excellent value)

  service3/5 (helpful)

  cleanliness1/5 (very dirty)

  - Ariana L.

  August 9, 2024

  Dear Ariana, Thank you for being a loyal customer for almost 5 years! We’re surprised by your review, especially considering you had no complaints until after your rent was adjusted—a rate that hadn’t changed in all the time you were with us. Accusing us of neglect, rodents, pests, and buying reviews is both cheap and untrue. We take pride in maintaining a clean, secure facility and have hundreds of satisfied tenants who can attest to this. We also have a regular pest control service in place and are committed to transparency and quality. We wish you had raised any concerns about your new rate earlier so we could address them. We remain committed to serving our tenants and our community with integrity, and wish you the best in the next storage facility. Sincerely, Spacelocks management team

  - Manager's Response

• 
• 1
• 2
• 3
•