SpareBox Storage - Spartanburg

26 - 28 of 28 reviews is Showing

• May 14, 2023

  Fast entry

  I had a bit of trouble getting my 40ﾃ｢竄ｬ邃｢ motorhome thru the entrance gate, while being alone and unable to reach the key pad I had to get out of my rig to open the gate, by the time I got back in and started forward the gate started to close. I called the number there next to the key pad and was able to get help. All worked out well.

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Chris Forbes

• June 14, 2023

  Not personable - nobody at the facility for customer service

  This facility is not personable, making it difficult to do business with, because there is nobody physically there to help with customer service or gate malfunctions etc.

  Recommended No

  price2/5 (a little steep)

  service2/5 (somewhat unhelpful)

  cleanliness2/5 (somewhat dirty)

  - Faith Johnson

• October 12, 2023

  Will be moving asap

  By far the worst storage unit experience Iﾃ｢竄ｬ邃｢ve ever had, and Iﾃ｢竄ｬ邃｢ve had several. For my FIRST visit, my code didnﾃ｢竄ｬ邃｢t work for the gate when I arrived at the facility. I called the number on the building and before I could get someone on the phone, another customer rolled up and was nice enough to let us in. Customer service kept asking if I was at the right location, despite us BOTH confirming it multiple times. She argued with me about a temporary lock being on the door, and I eventually hung up because I was wasting time arguing with her rather than unpacking my things. When it was time I leave a called customer service again & after trying 3 or 4 new codes and confirming over and over again I was at the right place, they eventually said there was nothing they could do to let us out. At this point Iﾃ｢竄ｬ邃｢m obviously livid and my friend had to take the phone. She had to literally raise hell just to get a code that actually worked. Iﾃ｢竄ｬ邃｢ll be moving my things first chance I get to a storage unit that actually has reliable customer service. My things have been in the unit for 2 weeks and is already covered with stink bugs. I guess thatﾃ｢竄ｬ邃｢s easy to happen when there are literally zero employees at the facility. Only giving two starts because the kiosk and internet reservations were very user friendly and easy to navigate.

  Recommended No

  price3/5 (fair price)

  service1/5 (very unhelpful)

  cleanliness3/5 (average)

  - Ashley

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