Public Storage - Portland - 6525 N Lombard Street

21 - 23 of 23 reviews is Showing

• June 12, 2016

  Title? Why?

  Renee in office extremely helpful and knowledgeable. She explained pricing and availability. Very friendly service. The prices are way to high but I think that's due to supply and demand.

  - Michael Jacques

• March 4, 2014

  Good storage unit, content with the space itself

  Broken glass was left in the driving area between storage units. I asked 2 times in person and one time by phone to have it cleaned up so I didn't have to drive through it every time I visited. It was never cleaned up in 3 months. I was told "someone works with glass in that unit." I said well they should clean it up then, but never got any results. The entrance gate was broken for an extended period of time too. That's something that should have been repaired immediately.

  - Philip Strait

• February 13, 2014

  OK overall, service and response is lacking

  We rent two parking spaces at your N. Lombard location in Portland, OR. Up until recently we have been happy. But when we rented the second space the manager told us she would have the space cleaned up before we "moved in". When we arrived a day later the space was full of trash from the previous tenants. We had to remove most of it ourselves. Additionally the space is covered in moss and leaves and looks like it has not be really cleaned in years. The next time we were there we noticed that the razor and barbed wire near our space had been cut. So we pointed it out to the manager who told us they knew about it and had ordered new razor wire and it would fixed within the week. That was over 2 weeks ago and the razor wire is still missing. The last issue is that I arrived one morning to find someone sleeping in their van in the lot. I would like to think the manager will do what she says, but so far it feels like lip service. We are now actively looking for 2 new spaces. Thanks, Ian Lomax

  - Ian Lomax

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