Public Storage - Pinole - 2624 Appian Way

16 - 19 of 19 reviews is Showing

• August 13th, 2014

  The local rep worked hard to find me a unit I needed!

  I wandered into a nearby Public Storage looking for a 5x10 storage unit. The local facility was completely full and had no available units. She quickly looked up her inventory online, contacted another, nearby Public Storage and asked them to hold the unit for me. Then, she gave me the name of the person at the other location and driving directions! When I arrived, Stacey was ready for me, toured the unit to make sure it met my needs and expectations and then efficiently handled the paperwork. She even got me to sign up for autopay, which I don't typically do! This was truly a great customer service experience. I am so glad I visited my local Public Storage location!!

  - Louise Santiago

• March 20th, 2014

  My Things Are Packed Up Out Of Site ,Now I can Travel Lite

  I have all my personal belongings stored away and I can sleep at night knowing that everything is safe and secure.

  - Mark Beller

• December 15th, 2020

  It's not the cleanest place

  It's not the cleanest place. Have seen a cigarette butt in the hallway, an empty alcohol bottle, plastic, wipes and masks and cans in the parking lot. Are there supposed to be lights in the space because I don't have one. Why is there only one small cart to use and people don't return it to the designated spot. Very hard to move boxes without the use of a cart! The other day I ran into a questionable person who startled me. Really not cool as a female to go there alone, it's spooky. I would never go there at night!!

  - Kathleen Lara

• May 7th, 2014

  Convenient but Pricey

  Your location is convenient and your service was wonderful. However, your prices are on the high side. I'm going to work on cleaning out my Condo, so I may get rid of some things, so I won't have to continue with storage in the distant future, due to the prices.

  - Jennifer Elmore

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