Storage Post - Pelham

11 - 13 of 13 reviews is Showing

• February 14, 2018

  Would recommend

  Decent facility, good customer service, easy access to units and decent parking.

  Recommended Yes

  price3/5 (fair price)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Michael

• December 18, 2015

  It's only been one day so we will see.

  My only issue is that I booked one thing online with a certain type of description and when I got there she told me this is what I booked. My description still in my hand with the confirmation says roll up door climate controlled but I was taken to a locker and not the unit. Ended up having to upgrade to what I already booked and paying more monthly.

  Recommended Yes

  price3/5 (fair price)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - JENAE

• July 21, 2020

  Annoyed

  Signed up moved in it was an okay experience the staff who helped me rafiki? Was very nice. The issue came when the day after i signed up i kept getting text and emails that my payments were due. i called and asked about the reminders was told my voucher was not in the system yet. So literally a week later i get dropped off at the facility to put away some more of my items only to be locked out of the facility. I called could not get any help no one answered the phones. So a nice gentleman who was also storing at the time told they suspended accounts if bills are not paid. Mind you this is a week after i sign up and i was promised a month free so that was a huge mistake on there part. All I got was my money on credit for the next month to pay.So that was extremely annoying and a hugh inconvenience. Not sure how often this happens but just be mindful of that.

  Recommended No

  price2/5 (a little steep)

  service2/5 (somewhat unhelpful)

  cleanliness4/5 (clean)

  - Annoyed

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