Storage Rentals of America - New Castle - 2 Bellecor Drive

6 - 9 of 9 reviews is Showing

• June 30, 2018

  Great place

  Perfectly priced and availability at the last minute

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Ericka

• December 7, 2017

  Was a good chose for me

  Kind and polite ,Did a very good job,

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness4/5 (clean)

  - richard

• April 2, 2026

  Not so good experience

  I first opened the door up to start moving my things into an inside unit and wham i smelled mildew. Before i asked a guy outside who just moved out of the building im in, i noticed all of his belongings with mold. There was nobody in the office. Uncleaned , mouse poop everywhere . Unit disgusting. Hallway debrie from most units sweaped into the hallway.

  Recommended No

  price4/5 (good value)

  service1/5 (very unhelpful)

  cleanliness1/5 (very dirty)

  - Becky

• June 29, 2022

  Unorganized, unreliable, and just plain dirty.

  On the first day I was supposed to move my things in, I couldn't even access the unit I had already paid for the day before because of a technical issue on their end (they gave me a non-working access code, and no one was on the property to let me in). This set me back considerably, as I had a bunch of items with me from another storage facility that needed to be unload that afternoon. Management is always taking off at random times throughout the day, so it is very often the case that you could show up during their regular business hours, and 7 times out of 10 the office is locked up, without a single representative to assist you; you'll have to call the facility hotline and hope that they can be of some service. The one good thing about this facility though is they had a nice 24-hour access bathroom, which most other facilities do not have. Other than that, you are better off skipping this place entirely. By the way, they will significantly raise their storage prices on you about every 2-3 months, so be prepared for that as well. As if all that isn't bad enough, this place also has roaches, mice, and plenty of wasps waiting for you right outside of your unit as you load/unload…oh what fun.

  Recommended No

  price1/5 (unfair price)

  service1/5 (very unhelpful)

  cleanliness2/5 (somewhat dirty)

  - Craig

  July 9, 2022

  Hello Craig. We tried to reach out to you but were not able to get an answer. Please give us a call back at (302) 751-2887 to discuss this further. We look forward to hearing from you.

  - Manager's Response

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