10 Federal Storage - Princeton Rd

31 - 35 of 52 reviews is Showing

• July 26, 2024

  Ask questions

  Great location but definitely should have asked questions! After moving 2 heavy couches up the medal flights of steep stairs we finally made it to the top and just so happen the couch bumped into a big door we assumed was a fire exit but nope there stood the outside entrance being revealed for the 2nd floor! All I can say is hopefully nobody watched the cameras!!! If thereﾃ｢竄ｬ邃｢s a next time more questions will be asked. The lady I spoke to over the phone was very friendly with great customer service

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness4/5 (clean)

  - Amy

• June 29, 2024

  nothing follows

  nothing follows................

  Recommended Yes

  price5/5 (excellent value)

  service3/5 (helpful)

  cleanliness5/5 (squeaky clean)

  - James H Brown II

• September 29, 2023

  Needs a few more signs but exceeded my expectations!

  I was pleasantly surprised & frustrated at same time. I entered through main Or side entrance. There was a place to back a truck in w/ ramps 4 truck. Then there are steps w/o a ramp! Fortunately my locker is right near Office entrance. Someone had the door propped open but I wasn't there long last night. I hope it's not a common thing because there is no gate there. This is a small door in my opinion. I did not see a large entrance. I learned to push down when sliding door lever. I really like being given a lock, but don't like it's simple 4 digit! I really like fact total of 3 locks can be installed. I may add one more later. I was surprised I had to do Chinese red light to exit gated area because there is NO Exit. (side facing Princeton Rd) Most people moving are in hurry &or stressed out. I had to drive to gate, open side door, enter code, go back through door, make sure it door was locked, then rush to car to get out & finally drive to other side. To make process truly easy Please add signs or tell people an area where lockers are. I walked around 3/4th of the facility before finding my #. During my exploration, I thought of old scifi movie the cube. I felt "ceilings" could've been thicker or double covered. The security is enough to deter most criminals. I can't really complain compared to most of the competitors. Most of competition only allow access during specific times. Federal is 24hr Access and climate controlled! I feel confident my electronics & appliances will be just fine! That is convenient and piece of mind too! Last complaint is the website uses weird script requiring me to save each page of the contract Vs print (or save as pdf)!

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Jesse W.

• July 14, 2023

  VERY SATISFIED!

  Great place so far ,the only small issue so far is having to wait to unload if other vehicles are inside unloading, other than that it's Awesome:)

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Domini Gonzales

• December 20, 2022

  Happy customer!

  I was in need of a smaller storage unit. When researching, I came across a website that listed all of the storage facilities by distance. The site listed any promos and estimated monthly cost. This was the only place that carried a 5x7 unit. The first month being free was a little misleading. The charges were prorated from the date I moved in to the end of the month. In order to get a full month for free, the move in date MUST be the first. Anything after receives prorated charges. The fine print states the unit is billed from the 1st to last day of month. I feel like the verbiage is gray and could be better explained. Overall, Iﾃ｢竄ｬ邃｢m grateful and very happy that I found this storage facility!

  Recommended Yes

  price4/5 (good value)

  service3/5 (helpful)

  cleanliness5/5 (squeaky clean)

  - Happy customer 😀

  January 20, 2023

  Thank you for your review! We appreciate you taking the time to share your feedback. -Management

  - Manager's Response

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