Extra Space Storage - 7686 - York - US Route 1

I had a great experience obtaining the perfect storage unit for my needs. Jeff Currier went above and beyond for me. When what I needed wasn't available at one location he went with me to another one of Extra Space Storage's locations and found the perfect unit for my needs. Jeff is the type of manager anyone would prefer to work with. Very personable and went the extra mile for me while also busy with phone calls and other customers. Thanks again Jeff!

The way they raise rents is crazy. I started June 1st at $120. My rate now for April 1st $320 (10 months time), If I signed a new larger unit it is less money. Also, they automatically charge for a lock and if you don’t return it right away you can not get credit back for it. It does not say anywhere that I found that this is the policy, but they claim it is. Last, when you sign up online you cannot prepay for a year or even 6 months to look in a price. They informed me though when I asked, they can do it through the office but if you already signed up online there is no way to adjust it. Place is actually the worst. The manager couldn’t care less if you’re an unhappy customer. You have all my contact information if you want to contact me.

Brett was great to deal with professional and knowledgeable. Answered all our questions and we rented our unit in record time . When moving our belongings into the unit there was always a presence from staff . We feel our unit is safe and secure . Very happy with our choice as there were other options in the area.

The storage lockers are so easy to use and are kept very very clean. This is a great location.

Just plain easy. The office guy was friendly and efficient. Renting took just a few minutes. When we were done, closing our account was easy too. Just remember that Google maps takes you to the wrong place, use their address to find them.