Go Store It - Whitney - 1401 North Brazos Street

Been using this storage facility for over a year. The place is always clean and it’s easy in and out. The only part that takes some getting used to is, when looking for help you must walk into an empty room and wait for someone to come on the screen in front of you - not a big deal, just different from what I’m used to until today… I had to update credit card info and while I was standing in the empty room, I was surprised to hear someone come in behind me and ask if I needed help. The lady that helped me was extremely kind and she let me know they would now have an actual person onsite, in the office for any needs that may arise. I think that’s great! We look at too many screens these days and human interaction is becoming less and less. It’s nice to walk into a place, be greeted with a smile, and receive some kindness while business is being handled. Much appreciated- great job, GoStore it!

If you like automated communication and only speaking live to a representative in India, high prices, insurance whether you want it or not, rats in your storage unit, zero ventilation and an overall feeling of unhappiness with the services and people that only care about their income? Then, this is the right place to do business with. What a joke. I really don’t understand why anyone would be stupid enough to give these people their hard earned income. I wish there was a zero stars choice with the name Go Store It permanently attached to the star. Do yourself a huge favor and do business elsewhere

Contacted Nishanth today regarding a statement that I received that included an October charge for a unit that I am closing (due to the jump in rent). Despite me receiving confirmation from the Property Mgr that he received the notice, no additional information was provided until my phone call today. I had no idea that I have to send a picture of the empty unit along with an online form to officially close it out until Nishanth explained it today. Communication is horrible bless they want to make sure you know the rent is going up by $100. Thank you Nishanth for your help and thorough explanation. Others in this company need to learn from you!

I have used these units for a long time before GoStore It took over, and the process was easy and pleasant. They made it really easy to terminate my old unit and almost effortless to get another rental later on. Very affordable and customer service is fantastic. Thank you!

We’ve had an excellent experience especially with needing a unit last second. Definitely would recommend this company for your storage needs.