CubeSmart Self Storage - LA Shreveport E 70th Street

Kaneika and Mr. Bill were outstanding! From the very first phone call all the way through my move-in process, this team has been top tier. Moving is stressful enough, but they made everything smooth, professional, and welcoming from start to finish. They were patient, knowledgeable, accommodating, and went above and beyond to make sure I had exactly what I needed. Customer service like this is hard to find these days, and it truly made a difference during such a hectic time for me. I genuinely appreciate the kindness, professionalism, and positive energy they showed throughout the entire process. If you’re looking for a storage facility with a team that actually cares, this is the place.

Wow, I love their customer service. Everyone was very polite. I really appreciate everything Mr. Williams done to get me settled in my storage. I felt well taken care of. Thank you for such high-quality customer service.

In February 2025 this storage gave us an original quote of 115.80, when it was time to confirm everything they stated insurance was mandatory so that added another $12 making my monthly rent 127.80. By May of 2025 (the same year) I had an increase of $40!!! So now my total was 167.00. By December of 2025 we had another $40 increase with a gram slam monthly total of 206.00!!!! So within less than a year my monthly rent almost doubled with this place. To add, these are climate controlled units, and at one point I went to the office to complain that it felt better outside than it did inside my unit and that’s when I was told the AC was going to be fixed in a few days. I came back a few weeks later and it was still hot in my unit (this was in the summer time btw). We finally had a chance to move out, I had pillows in there that now have mold growing and furniture where the wood has began to warp, pictures attached to my review. The staff who work in the front office have always been friendly, but the quality of the actual storage needs to be adjusted and they need to be truthful on cost adjustments

The lady in the office was extremely nice and helpful. She explained every detail and answered all my questions. The facility is clean and the unit was clean and ready for move in.

The management has always been responsive to my needs, curious and polite. They keep me informed with any issues or changes to the facility. They also assist me in resolving my additional upcoming and changing storage needs.