Extra Space Storage - 6073 - Shelton - Bridgeport Ave

Here’s a strong, clean Google review you can post: ⸻ I had an excellent experience at the Extra Space Storage on Bridgeport Ave in Shelton, and I want to specifically recognize Terrell Walden, the Assistant Store Manager. Terrell Walden Assistant Store Manager, was extremely detailed and provided phenomenal customer service from start to finish. He took the time to understand exactly what I needed and even helped me identify things I hadn’t thought about. What stood out most was that he genuinely cared. He wasn’t trying to upsell me or push me into a bigger unit. Instead, he worked with me strategically to find the best solution. His professionalism was top tier, but at the same time the experience felt very personal and customized. That balance is rare. You can tell he takes pride in what he does and really looks out for the customer. Overall, just a great, humble guy and a true asset to this location. Highly recommend working with him if you need storage.

Terrell Walden, assistant store manager, was extremely helpful, polite, and got us the best possible price for what we needed. He gave my mother senior discount without us even asking and was all around a very professional and friendly person. Moving is stressful, and so having someone like Terrell to help us during a stressful move really does make a difference. All around great experience.

The manager at the front desk was very helpful with my storage needs. She was very attentive and helped me find an unbeatable price for my unit. Thank you J🤞🏾

Very clean and the climate control really is a bonus but thus far I have only ventured to my unit once as I am quite enjoying not having all the stuff around me but very pleased

I had rented an 8x10 unit online about two weeks ago. I quickly discovered that size was too small for my needs. I stopped by the office today and Terrell quicker got me moved over to a larger space. He went over all the new pricing details. The process couldn’t have been easier!