Extra Space Storage - 6491 - Ringgold - Bookout Rd

Upon check in this place is amazing and clean. Not trash on the premises the unit are very clean and the parking lots are neat also. The ladies that are in charge of the property are very nice, their knowledgeable of the apps, assistance with the gate entrance and payment process setups. I had a pleasant experience with this location.

I came in today inquiring about a storage unit, Laurie Miller the store manager, was beyond helpful. She immediately greeted me and asked how I was doing, during the whole process she treated me kind and professional. While I was filing stuff out, I shared info about my new cleaning business and how she used to do the same thing! She talked me through and helped me decide which unit is best for my current situation and even politely asked me to interrupt our conversation to answer the business phone! (Not many people do that!) She knows a lot about the company and is a great at customer service! 10/10 Give her a raise! Thank you Laurie!

Lorie at Extra space storage was very friendly and very helpful with every bit of information she gave me with the unit I cleaned out. She was a very kind woman and bonus points for her on the deposit return I received. 5 stars and very satisfied all the way with her services!

Great customer service. Was helpful throughout the whole unit cleaning process. Lorie was communicative and respectful. Overall a wonderful Auction cleaning experience.

These guys are great, fair and competitive pricing. Allowed me to negotiate my rate after the promotional price ended. Big thanks to Laura for making the process as seamless as possible.