Atlantic Self Storage - Ray Rd

I’ve been a tenant at Atlantic Self Storage for over five years, and my experience has been excellent. The facility is always clean, well-maintained, and secure. Their pricing has remained competitive and provides great value compared to other storage options. What really sets this location apart is the staff. Everyone is friendly, professional, and always willing to help whenever I have a question or need assistance. It’s clear they take pride in providing outstanding customer service. I highly recommend Atlantic Self Storage to anyone looking for a clean, affordable, and well-managed storage facility.

I’ve been a customer of Atlantic Self Storage for several years and currently rent units at two different locations. I’m very disappointed with how long-term customers are treated for a very long time now. My rent has increased multiple times, including shortly after being offered a “free month,” which felt misleading. After moving my belongings in, my rate was increased just six months later. After years of loyalty, I expected more transparency and appreciation—not repeated price hikes that make it difficult to remain a customer. I truly wanted to stay with Atlantic Self Storage for many more years, but the ongoing lack of fairness and consideration has pushed me to start looking elsewhere. It’s frustrating to leave after such a long history, but I have not felt valued as a customer for quite some time.

The front door has been broken and wide open for 4 months. I inquired to see if and when it would be fixed. My response to my concern was an email saying they could no longer do business with me unless they raised my rate $70 a month from $230 a month to $300. Anyone can walk in off the street for the last 4 months and still to this day and break into any storage unit of their chosing. It works out because I moved to the new public storage facility down the street for a cheaper rate. They finally called me back to discuss the situation but it after I put in my vacate notice. Pretty expensive for unsecured storage.

Absolutely Fabulous storage unit company. I am older and I felt so safe going to my unit. It is very clean. The staff was very nice and always helpful. There were plenty of rolling carts for taking items in and out of unit. Highly recommend.

The facility is clean. The staff is friendly and helpful. It is extremely easy to use this facility. Ample carts are provided and there are two elevators. I was told price increases were modest and occurred no more often than once a year, which helped me decide to rent at Atlantic Self Storage. The price went up by 40% eight months after I rented the unit. After contacting the facility about the rate hike my rate was reduced for a six-month period. I recommend Atlantic Storage over other storage facilities.