Extra Space Storage - 6677 - North Wales - N Sumneytown Pike

Absolutely spectacular experience can’t thank you enough! Customer service was impeccable. I will definitely do business with this location again.

Unit stated at $209 and was not a discounted rate to start. After maybe 3 months it increased to $320 and I was told we can reduce it back down to your original rate but the new amount slipped in has to be paid first. Scam! They said they mailed communication, yet they have an app and other notifications that are texted but this one was not. Then they said your past due by 6 days so no gate access which forces you to pay the new scam amount. I'll certainly have my lawyer review the terms and conditions fine print to see if this is something that can be addressed.

Shawn was great in helping us out get the right space! Answered all the questions we had. Very polite in his communication and genuinely cares for his customers.

Large, drive up, clean and well secured storage space. The store manager Shawn was knowledgeable and so helpful in picking the size of the storage space I needed. Easy access to my storage unit and gates open with a phone APP!!!! It was such an easy process.

The manager has been helpful and friendly to us ever since they took this facility over. He's always been willing to listen to our questions and help us reach a quick resolution each time.