Mini Mall Storage - New Orleans

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• May 20, 2024

  Customer/Volunteer/Employee

  It started out with me having to move quick fast and in a hurry I had to walk to Mini storage place from the house that I was moving out of it was 20 minutes to closing time was it 25-30 minute walk for me worker stood over the time to help me storage on it that I reserved online not knowing that I reserved a unit that was way too small for the things I was trying to put in there so not only did she stay a little bit over her time to access me with a bigger unit by asking me how many bedrooms I was moving she set it up for us for the very next morning so when I come in everything was going to be okay so comes the next day I get there and she did just that gave me a new and bigger unit but it was upstairs for a reasonable price but she wondered how much stuff and what was I moving when I explained to her she said no you're going to need a downstairs unit which was at a higher price but she wave price which was $30 more from the original price that I had and gave it to me actually a few inches bigger as well so I volunteer my work and services to help her because she was the only one working in the office at that time and didn't have anyone else around started volunteering work and before you know it I was asking for a application to become an employee because this was a place that I felt at home Happy and to do very reasonable very clean very safe very friendly I'll give it 10 Stars if I can

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Andre Macklin

• May 1, 2023

  Check in Time

  Jermai he was so helpful paper work was did very fast.and walk me through everything and told me how to set up my Storage space.he was so pleasant!Thank you so much!

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - NATASHIA WILLIAMS

  June 23, 2023

  Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!

  - Manager's Response

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