CubeSmart Self Storage GA Mableton Veterans Memorial Hwy SW

I had an incredible experience registering for a storage unit, all thanks to Evelyn. She answered all of our questions. She showed us the unit and even gave us recommendations for which unit to get. She was so friendly and kind. The process didn’t take long at all. I highly recommend CubeSmart to anyone that needs a storage unit.

Thank you Miss Evelyn & Miss Jasmine for always providing professional and exceptional service time & time again. I wish I could give you both 100 stars for going above & beyond. The premises being clean speaks volumes too. Thank you for Everything ❤️ ❤️ ❤️

I had a great experience with Evelyn, the GM at CubeSmart. She was incredibly patient, took the time to answer all my questions, and made sure I felt comfortable every step of the way. Her calm and friendly approach really stood out. I left feeling confident and genuinely taken care of!

Positives: The facility is great. The buildings are well lit and don't feel creepy. There is plenty of parking and a loading dock that accommodates big moving trucks down to cars, all with an appropriate height to load and unload any size vehicle. Renting a unit online is simple and straightforward. A welcome kit was inside my unit waiting for me when I arrived to move in, didn't even need to stop in at the office. My favorite thing...they have a 10' x 5' unit that is WIDE and SHALLOW- easy to load in, rearrange, and access contents later. I like it so much better than the 5' x 10' which is long and narrow. Two BIG negatives: The bathroom is locked at all times. This facility has multiple buildings, so going to the office to get a key is VERY inconvenient. This brings me to the 2nd negative...twice, the office has been locked up and void of any staff during regular business hours. Both times we needed access to the locked bathroom and found an empty, locked office as well. So, the customer service side of things is really lacking in my opinion. Too bad, because the facility itself is really terrific.

Evelyn is heaven sent! 24 hours after checking in I lost my key and she had a broken drill but did not stop until she was able to get that lock off and replace it. As you know moving is already hard enough but, she has really made me choosing this storage company over so many much more pleasant. Thank you so much. Xoxoxo