Extra Space Storage - 6027 - Enfield - Manning Rd

I had a great experience with Extra Space Storage. I worked with Matt and he was very friendly and helpful throughout the process. The storage unit is located in a safe area and was easy to access, which made everything stress-free and convenient. I’d definitely recommend this location to anyone looking for reliable storage.

Disappointed Specifically got the storage unit bc I would be traveling and clearly stated no mail. They mailed a letter to increase my fees when we discussed an email or phone call would be needed. The only resolution given was to vacate or pay almost $100 more for the same unit. Had to return from my traveling just to vacate. Upon doing so a 18wheeler blocked the entire driveway, ramp, walkway including handicap parking. Doors were always an issue and always closed on me when moving in and out. Buttons constantly broken. No security, at dark lights are almost in motion sensors but one light close to the office barely lit the parking lot. There’s a sign the doors don’t close entirely asking customers who pay to make sure doors are shut… Disappointed in everything. Not temp controlled.

I have a unit at Extra Space storage for several years, back when it was called "Uncle Bobs." Chris has always been helpful and informative. After downsizing he assisted me in getting a smaller unit. I very much appreciate his help.

Extra space on Manning Rd in Enfield Connecticut offers good storage units and easily the best customer service ive had in any field of business. Matt especially consistently goes above and beyond. He specifically gave me a guided tour, helped me unload my truck, helped me with parking when i was moving, and even went as far as calling around to find me a discount of $100/month which is unheard of in 2025. The consistent efforts are why I will never choose another storage unit, putting the customer first will always make the customer last. 5 star service is the minimum Matt has to offer at Extra Space enfield.

Extra Space has been great for us since they took over the last company we had our unit with. It’s always clean, and Matt is always super helpful and accessible for whatever we need. He helped us downsize to another unit and made it a seamless process.