Extra Space Storage - 6547 - Chicago Heights - W 14th St

Be Aware That After 3 Months Of Renting Be Prepared To Receive A Letter About An Significant Increase In Your Monthly Payment. I Would Reach Out Before The Listed Date. They Then Tell You The Amount Increases Every 4 To 6 Months. They Dont Tell You That When You First Set Up Your Account With Them, For Obvious Reasons. Be Aware.

My experience with the staffs was great, thay help me with my set up for my monthly payments. Very kind and patience with me Resolving my issues. I wish it was more people That would be more considerate like the people that worked at extra space. Thank for caring..

I have dealt with this company since the merger of Life Storage and Cube Storage. Now that the existing company is Extra Storage, I have encountered some deficiencies of service, such as pricing and lack of dollies and dumpers. I must acknowledge, though, that their employees constantly assist in making sure the transactions are successful, which is why I still patronize their company. I would like to send a special shout-out to Mr. Willie and Mr. Levine! I hope this business recognizes their professionalism and gives them KUDOS for the services they are doing.

I have no complaints! My experience at this facility was awesome. The facility was nice and clean. And I dealt with Levine during sign up and move out and I can’t say enough good things about him. After explaining that I needed storage for my mom’s belongings, as we were transitioning her out of her apartment , he became very empathetic, understanding and informative which made the process much easier. If I ever needed these services again, I would choose this facility hands down!

Willie did a great job. He was very understanding and work with all my concerns.