Extra Space Storage - 1642 - Charlotte - S Tryon St

I would highly recommend Extra Space Storage to anyone who needs a storage facility. It is a good price, it’s clean, the gate always works and there are always carts available. The customer service was great too! I really appreciated the help I got from Mr. Al. It was the end of the month and I was pressed for time. I needed to clean out my storage facility. Mr. Al was helpful, friendly and provided me with suggestions and tips that I used to get the job done timely. His professionalism and industry knowledge turned my situation from anxious to manageable. Thank you Mr. Al.

I signed up for a storage unit online. I came and was helped beyond what I asked for. I felt so welcome. It mattered to me because I have not had a unit for 10 plus years and never climate controlled. A lot of technology to navigate with the app to make it super easy to enter. Very clean and secure place with carts to use.

Jazz and Al were very helpful. I had an excellent experience with registering for unit online and also once I came into place of business. Jazz showed me my unit and demonstrated how to use the lock. Al said my name perfectly and remembered our conversation over the phone. The process was quick and simple!!

My wife and I were at this facility, it was Great! The entire place was clean, well lit and it was easy to get in and out. The staff we interacted with were outstanding! All our questions were answered and they were generous with their time getting us going. On 2 occasions I saw staff cleaning and checking over the place. Very well run place would definitely recommend!

I got to say, it was the best experience I've ever had when it came to renting a storage unit. I dealt with a lady named Kelly, she was great, on the spot, very detailed and went out of her way to make sure I got a great deal. The place is really clean and really knows how to treat their customers, I will return to this place for future rentals.