Extra Space Storage - 1471 - Bellflower - Ibbetson Ave

I really would love to give Jocelyn Medina a 100/10 for service. She is super sweet, kind, informative, patient and went above and beyond when helping me. She helped me with accessing my husband’s storage, walked me over to it, and even helped me with the jammed door. She noticed I was a bit hesitant to go to the unit alone and offered to go with me. As a female, I am so thankful she was there today because it made me feel safe. You’re awesome Jocelyn and never change who you are!

I just want to say Matt was very professional, helpful.. showed me there unit and how everything works.. very respectable.. even helped me set it up on my phone, nice.. very happy.. thank you again Matt for your help..

This is the worst. I’ve never ever had a bad experience with this or any storage before. Their digital access is a nightmare and they will not work with you. Extra Space Storage and Jason the manager don’t care about if you having access to your items. All they care about is their money. That’s it. I’ve been here 2 days in a row now to move out and yesterday had to wait almost 1 hour for someone to come. And today again no access. I’ve been here for more than an hour already. These are my only 2 days off. Julie is the ONLY helpful and knowledgeable person here. If you wanna waste your time , come store your things here.

Outstanding customer service, clean facility and a pleasure to do business with. During my initial visit I was assisted by Rebecca; she was patient in showing me my storage options, she also informed me of a discount that I was unaware of. The property was clean and they have an adequate amount of pest control stations. After completing my paperwork, the instructions for accessing the property were reviewed and she verified I had access before I left the site. The staff were very warm and friendly; overall an excellent experience.

Dear Wxtra Storage Bellflower location I wanted to take a moment to recognize one of your employee Andrea for providing wonderful customer service during my recent visit. They were professional, friendly, and went above and beyond to make sure my needs were taken care of quickly and efficiently. It is refreshing to encounter such attentive and courteous service, and I truly appreciate the positive experience. Please extend my thanks and recognition to this employee for their outstanding support. Sincerely, Keisha Price